One of the main causes of this phenomenon is that the media files to be uploaded may be on the SD card. You may encounter the issue of "Getting ready to back up" while using Google Photos. Next, tap the 3-dot icon and choose "Back up" to manually upload files to Google Photos. While for Apple users, run the Google Photos app and select the needed pictures or videos. Here's how:įor Android users, find the desired images or videos, and tap "Upload" to get the items to Google Photos. This task is similar to uploading files to Google Drive. If Google Photos stuck on backing up pictures and videos after you enabled the auto-sync switch on your device, simply try to upload the content manually. Solution 8: Upload Photos or Videos Manually
Besides, ensure that any WiFi network saved previously is not checked as a hotspot, and switch off background usage that restricts data on specific networks. Many users have fixed Google Photos backup stuck by switching the network connection to "Use Mobile Network" or "Over WiFi". Solution 7: Switch to "Use Mobile Network/Over WiFi" After that, you need to log in to Google Photos to toggle on the "Back up & sync" switch and try it again. Tap it and go for "CLEAR CACHE " and "CLEAR DATA". Go to the "Settings" app on your Android device to choose "Apps".
This being said, you should free up space for your Android phone. In some cases, App crash may occur, which will cause the backup task to fail. Imagine that if the memory space of your Android phone is not enough, the detection before uploading photos/videos will bring an extra burden to the memory, which will lead to the jamming of both the app and the phone. To do so, just head to Settings > Battery > Battery Saver and then touch "Turn Off Now"/"Off". Usually, you can try to turn it off when you get stuck on backing up. You should also switch on the toggle nearby "Back up & sync" to make a backup for the folders.Īndroid Battery Saver improves battery performance and battery life by temporarily suspending some background processes. Now, you ought to choose your wanted folder to back up. On your Android device, launch the Google Photos app, log in to your Google account, and tap on Menu > Device Folders. Now, just ensure that the switch is turned on.
Then, tap on the toggle of "Back up & sync" from the incoming page. To start with, run the Google Photos app on your Android device, sign in to your Google Account, and go to Menu > Settings.